For European Union Customer : 

New tax laws due to Brexit and the European Union has announced that, as of July 1, 2021, all international parcels that send from abroad and arrive in European Union must include recipient identities such as (one of): passport number, driving license number , National Insurance Number, (NIN0), Eori Number, Citizen Certificate identity,  Birth certificate or any Government-approved PASS card on their parcels.

Countries that are members of this policy:
1. Austria
2. Belgium
3. Bulgaria
4. Croatia
5. Cyprus
6. Czechia
7. Demark
8. Estonia
9. Finland
10. France
11. Germany
12. Greece
13. Hungary
14. Ireland
15. Italy
16. Latvia
17. Lithuania
18. Luxemberg
19. Malta
20. Netherland
21. Poland
22. Portugal
23. United Kingdom
24. Romania
25. Slovakia
26. Slovenia
27. Spain
28. Sweeden

Parcels that do not attend to this requirement will be returned or destroyed.

The new requirement meets the regulations of the tax authority to process and clear customs from sender and recipient countries.

If you fail to provide your identity, it may result in the prohibition of the entrance of the package, the return of the package to its origin, or destruction of the package in case the return is not possible.