Worldwide Delivery

Standard Delivery Times

(Add 3 to 5 business days for processing)**

• Singapore/Malaysia/Thailand : 7-15 business days.
• United States: 20 to 45 business days.
• Canada: 30 to 60 business days.
• European countries: 20 to 45 business days
• United Kingdom : 20 to 45 business days.
• Brazil : 20 to 45 business days.
• Turkey : 20 to 45 business days.
• Hong Kong: 7 to 20 business days
• Australia: 7 to 20 business days
• Mexico & South American countries: 30 - 60 business days
• Middle East countries: 30 – 60 business days

You need to know, for the service of Standard Registered Airmail will take longer to reach the place of destination. Sometimes for Standard Registered Airmail maybe will take 30-60 business days from the delivery process to get to the destination. Please be patient for your package before making a complaint / claim to us.

Please provide your full address to our Shipping information box at the time you place an order via Website and please choose the appropriate city and province and zip code are correct to avoid shipping errors. We are not responsible for any package sent to the wrong address Because You misspelled the destination address at the time when you checkout on our website. If you want get more information, you can send email to us : sales@softlensqueen.com

EMS (Speedpost) Delivery Times (surcharge)

(Add 2 to 4 business days for processing)**

EMS Standard Delivery Time : 5-12 Business days -

Note: "Business days" excludes public holidays and weekends.

This is the standard delivery time , sometimes maybe there is a difference in some case and some countries.

Shipping will be made from Jakarta to your country by Indonesian Post Shipping Service (Registered air mail) or EMS Fast Shipping. The price listed on the website does not include shipping costs.

EMS Fast Shipping will take 5-12 business days since the package was sent to you, This is the standard delivery time , sometimes maybe there is a difference in some case and some countries, We will not refund the money you paid if only your packages experience a delay in the time period specified in the delivery company.