Term of Service
Overview
This website is operated by Softlens Queen. Throughout the site, “we”, “us” and “our” refer to Softlens Queen. We offer this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before using the website. If you do not agree to all terms and conditions, you may not access the website or use any services. Any new features or tools added to the store shall also be subject to these Terms. We may update these Terms by posting changes here; your continued use constitutes acceptance.
Our store is hosted on Shopify Inc., which provides us the e-commerce platform.
Section 1 — Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state/province of residence, or you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including copyright laws). You must not transmit worms, viruses, or any destructive code. A breach of any Terms results in immediate termination of Services.
Section 2 — General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion or use of the Service without our express written permission. Headings in this agreement are for convenience only.
Section 3 — Accuracy, Completeness & Timeliness of Information
We are not responsible if information on this site is not accurate, complete, or current. Materials are provided for general information only and should not be solely relied upon without consulting primary, more accurate sources. Your reliance is at your own risk. We may modify site contents at any time but have no obligation to update information.
Section 4 — Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part/content) at any time without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance.
Section 5 — Products or Services
Certain products/services may be available exclusively online and may have limited quantities; they are subject to return or exchange according to our Return Policy.
We have attempted to display colors/images as accurately as possible; we cannot guarantee your monitor’s display accuracy.
We may limit sales of our products/services to any person, region or jurisdiction on a case-by-case basis and limit quantities. Product descriptions/pricing may change at any time without notice. We may discontinue any product at any time. Offers are void where prohibited. We do not warrant that product quality will meet your expectations or that any Service errors will be corrected.
Section 6 — Accuracy of Billing and Account Information
We reserve the right to refuse any order. We may limit or cancel quantities per person, household, or order (including orders under the same account, credit card, billing and/or shipping address). If we change or cancel an order, we may notify you via the email and/or billing address/phone provided.
You agree to provide current, complete and accurate purchase and account information and promptly update details (email, credit card numbers/expiry) so we can complete transactions and contact you as needed.
For more details, please review our Returns Policy.
Section 7 — Optional Tools
We may provide access to third-party tools “as is” and “as available” without warranties, representations, or conditions and without endorsement. We have no liability arising from your use of optional third-party tools. Use is at your own risk and discretion and you should ensure you approve the terms of the relevant provider(s). New services/features offered in the future will also be subject to these Terms.
Section 8 — Third-Party Links
Certain content, products and services available via our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating content/accuracy and have no liability for third-party materials, websites, products, or services.
Please review the third party’s policies before any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
Section 9 — User Comments, Feedback and Other Submissions
If you send submissions (e.g., ideas, suggestions, proposals, plans) whether at our request or not, you agree we may at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are under no obligation to maintain comments in confidence, pay compensation, or respond.
We may, but have no obligation to, monitor, edit or remove content we determine unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violating any party’s intellectual property or these Terms.
You agree your comments will not violate rights of any third party and will not contain unlawful/abusive/obscene material or malware. You may not use a false email, pretend to be someone else, or mislead us or third parties as to the origin of any comments. You are solely responsible for comments you make.
Section 10 — Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy for details.
Section 11 — Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct errors/inaccuracies/omissions and to change/update information or cancel orders if any information is inaccurate at any time without prior notice (including after an order is submitted).
We undertake no obligation to update or clarify information, except as required by law. Any update/refresh date should not be taken to indicate all information has been modified.
Section 12 — Prohibited Uses
In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content: (a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate regulations, rules, laws, or ordinances; (d) to infringe upon intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false/misleading information; (g) to upload/transmit malware; (h) to collect or track personal information; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security features. We may terminate your use for violations.
Section 13 — Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free; nor that results will be accurate or reliable. We may remove the Service for indefinite periods or cancel at any time without notice.
You expressly agree your use of the Service is at your sole risk. The Service and all products/services delivered are provided “as is” and “as available” without warranties or conditions of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Softlens Queen or its affiliates be liable for any injury, loss, or damages of any kind, including indirect, incidental, punitive, special, or consequential damages. In jurisdictions that do not allow such exclusions or limitations, our liability shall be limited to the maximum extent permitted by law.
Section 14 — Indemnification
You agree to indemnify, defend and hold harmless Softlens Queen and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising from your breach of these Terms or violation of any law or third-party rights.
Section 15 — Severability
If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. This shall not affect the validity and enforceability of remaining provisions.
Section 16 — Termination
Obligations and liabilities incurred prior to termination shall survive termination for all purposes. These Terms are effective unless and until terminated by you or us. You may terminate by notifying us you no longer wish to use our Services, or when you cease using the site.
If, in our judgment, you fail or we suspect you have failed to comply with any term, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services.
Section 17 — Entire Agreement
Our failure to exercise or enforce any right or provision shall not constitute a waiver. These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and supersede any prior agreements, communications, and proposals between you and us (including prior versions of the Terms). Any ambiguities shall not be construed against the drafting party.
Section 18 — Governing Law
These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of Jakarta, Indonesia. Our registered address: Jelambar Baru V No. 11B, Jakarta Barat, 11460, Indonesia.
Section 19 — Changes to Terms of Service
You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates here. It is your responsibility to check our website periodically for changes. Your continued use of the website or Service following any changes constitutes acceptance